Usability instruction in technical communication programs

If you want to read this one, you'll have to get to a university library I guess. Lee-Ann M Kastman Breuch; Mark Zachry; Clay Spinuzzi. "Usability instruction in technical communication programs: New directions in curriculum development." Journal of Business & Technical Communication(4/2001) . p. 223-240. Abstract: Although usability testing and research have become critical tasks for technical communicators in the workplace, little discussion in technical communication focuses on teaching usability in technical communication programs. This article asserts that technical communication programs are particularly well positioned to adopt usability testing and research in their curricula because of inherent connections between usability and technical communication, such as their mutual emphases on audience analysis, technology, and information design.