Clay Shirkey on wireless devices

[from Business2.0 Aug. 8, 2000 via tomalak] Clay Shirkey talks about wireless device usability in It's the Communication Stupid". He thinks the form factor for devices like Blackberry are on target. He posits, however, that the real secret to creating a killer app for wireless devices is simple communication (email, IM or whatever) not Web surfing. According to Shirkey, if manufacturers fail to see that, then their products are going to fail to capture their market. Gain the confidence of users by giving them what they want -- the ability to communicate -- and the rest will follow.