Most common problems with Web sites according to Vividence

[In USAToday 05/15/2001, Page D.01] The most common problems that visitors to 69 major Web sites encountered:

  • 53% Poorly organized search results
  • 32% Poor information architecture
  • 32% Slow performance
  • 27% Cluttered home pages
  • 25% Confusing labels
  • 15% Invasive registration
  • 13% Inconsistent navigation
[Source: Vividence]