Usability and HTML Forms

Andrew Starling on HTML form usability in ecommerceguide.com.

Unfortunately they're sometimes essential, for example when you need to collect credit card details for an e-commerce transaction.

Even though your visitors know this kind of form is essential, they still won't enjoy filling it in. So at least minimize their annoyance by making your form easy to use. Good usability will also help to improve your form completion rates.

In this article we'll look at forms for e-commerce, individual form elements such as dropdown boxes and radio buttons, plus validation and error messages.

thanks infodesign.