Back to the Drawing Board

Article on the current state of design and usability in today's environment of information devices. Focusses on the Web and the analysis of common reasons for its usability problems, according to Nielsen/Norman and Cooper.

Here's a quote from the article that rings a familiar bell -- which is no surprise considering who was interviewed:

"All the experts agree on basic goals: Devices and interfaces need to be made simpler; the interface or Web site should closely match the task the user wants to accomplish; the brains of the device should work to adapt to the user and the task, not vice versa."

Available: (http://www.zdnet.com/intweek/stories/news/0,4164,2690660,00.html)