ACIA interviews Vivian Bliss

Lou Rosenfeld of Argus talks with Vivian Bliss about Intranet IA at Microsoft. In the interview, Bliss talks about users, content, and context and their importance in making their approach work. She also discusses the strategy used to tie together multiple disparate information systems in a varied political environment. It should come as no surprise that the magic words here are taxonomies and XML.