Taxonomies: An Eye for the Needle

In Intelligent Enterprise, an article on business taxonomies.

Knowledge workers want content management applications to impose order on document chaos. The order imposed must model the business domain they work in. They see the taxonomy of a corporate portal as the key mechanism for managing content according to domain-relevant topics. The taxonomy a structure for categorizing text content by topic is the piece of the content management application that knowledge workers depend on most and, therefore, the piece they use for measuring its success.