Digital library usage and usability

This might interest people who work in/with digital libraries.

The Digital Library Federation (DLF) undertook a survey of its members from November 2000 to February 2001. The study, "Usage and Usability Assessment: Library Practices and Concerns" by Denise Troll Covey surveys the methods being deployed at leading digital libraries to assess the use and usability of their online collections and services. Covey conducted interviews with library professionals who are engaged in assessment.

The report describes the methodologies used by libraries to assess usage and usabilty, including: Surveys (Questionnaires), Focus Groups, User Protocols, Discount Usability Research Methods, and Transaction Log Analysis. The report includes an extensive bibliography on more detailed methodological information.