IBM ramps up speech technology products and research

IBM focuses its speech recognition initiatives under the new term Conversational Services. The InfoWorld article also introduces an interesting new visual recognition technology they are developing to work with speech recognition. From the article: The company will roll out products that will include speech translation, multimodal interfaces, middleware, natural-language understanding (NLU), text-to-speech, and biometrics. IBM will soon introduce one of the first products to use visual cues -- such as the movements of the lips and mouth -- to understand the spoken word for speech interpretation, according to Dr. David Nahamoo, senior manager, Human Language Technologies Department at IBM's Thomas J. Watson Research Center. Even longer range, the visual recognition system can be an assist in fixed place environments where gestures can add value. In customer relationship management applications, for example, call center personnel will understand the unspoken mood of a customer by interpreting body language./i>