Coming to Terms: George Olsen on IA

In the Perspectives section of Interaction by Design, George Olsen talks about the term "IA" versus "User experience designer" and what it is means for what we really do. In his email alert he says, While I've gotten tired of the repeated debates over this issue myself, I think it's worth pursuing -- not only so we don't have to argue over it anymore, but more importantly: if we can't say what we do, it's hard to sell the value of it to clients and co-workers. Essentially my essay argues that "user experience" is a better name for "big IA" and try to define some of the things that a "generalist" UX whatever does.