Using Numbers to Describe Things that Should Not Be Quantified

HannaHodge's Brainbox this month suggested a listen to Ira Glass' "This American Life" by WBEZ Chicago and Public Radio International. A recent show titled "Numbers" tells the tale of what happens when you try to quantify the unquantifiable (or at least the hard to quantify. Hodge says, "The show reminded me of the struggles that I've faced over the years in trying to quantify many of the components, emotional attributes and ROI derived from my work in the User Experience space. I'm sure many of you will relate.". If you're interested you can stream the 1hour long show in Real Audio.