Enterprise Portals: One Size Won't Fit All

If you have Forrester access, this brief about enterprise portals Tom Pohlmann may interest you (or your management). The market report was based on surveys made by Forrester and focusses on decentralizing Intranet portals and concentrating on content ownership built around processes and creating metrics for more narrowly focussed Intranet sites and applications. Enterprise portals promise cost savings and productivity gains. But firms won't benefit unless they concentrate each portal interface on discrete user needs and measurable business objectives -- under visible sponsorship from a single business unit leader.