Goal-Oriented Navigation Design

This article by Kevin Knabe from News & Views, Society for Technical Communication, Philadelphia Metro Chapter, April 2001 was gleaned in EH Gleanings. The role of an information architect often isnít fully understood, even within software and web development organizations. At one company I was sometimes introduced to teams as "our navigation guy." Iím actually okay with "navigation guy" as an informal working title, provided it comes with the understanding that navigation isn't something that can just be slapped onto a system, but rather one aspect of a broader user-centered design approach.