Discount usability vs. usability gurus: A middle ground

Usabiilty aticle in TaskZ by Deborah J. Mayhew, Ph.D. on the prospect of doing "Discount Usability" and her opinion on how to find a workable middle ground. Very fast, very cheap UE methods will not sufficiently reduce project risk and insure ROI. On the other hand, paying tens of thousands of dollars for "spot consulting" by "Gurus" will not either. Be prepared to invest time and money in UE on your development project, but do it smartly - with a highly structured, time-intensive program of proven methods and techniques by qualified experts. thanks WebWord