webreference review: "Designing Easy-to-use Websites: A Hands-on Approach to

webreference review of the book "Designing Easy-to-use Websites" by Vanessa Donelly, from ibm's ease-of-use division. the review summarizes Donnely's thesis and includes an annotated list of usability tips excepted from the book.

"Jakob Nielsen has one. Jeffrey Veen has one. Steve Krug has one. Even Andy King has one. What the heck am I talking about? A usability checklist of course. These usability heuristics are guidelines for more usable sites and the big names in usability these days all seem to allude to lists they use (Jakob's is reportedly over 220 items long). The newest entry into the usability derby is IBM's Vanessa Donnelly. We review her new book Designing Easy-to-use Websites."

Available: http://www.webreference.com/reviews/easy/2.html

Interview with Vanessa Donelly available: http://www.webreference.com/interviews/donnelly/index.html