Nancy A. Van House

Tanya pointed to Nancy A. Van House, someone whom I haven't read. Van House is a professor at UC Berkeley SIMS. Here's how she describes her work:

    My area of expertise is work practice-based design of digital libraries and information systems. This consists of assessing user needs by first understanding users' work, the role of information and information tools, artifacts, and representations in their work, and finally their information actions and intentions. With this understanding, and with the participation of users, information systems and digital libraries can be designed to more effectively support people's information activity.
I haven't been looking at library literature as much in the past few years, but for various reasons have recently taken a new interest in digital libraries and KM.