Top reasons ease of use doesn't happen†on engineering projects

Scott Berkun gives us his top 14 reasons and some possible solutions.

    In reviewing all the email I've received at this website, and the experiences I've had teaching and consulting, Iíve tried to catalog the different reasons why projects didnít result in easy to use designs. Below Iíve compiled the top ten reasons into a short list, with some brief suggestions on how to approach fixing the problem.