Embed User Values in System Architecture:

CHI96 paper by Elizabeth M. Comstock and William M. Duane resurfaced by WebWord. The underlying architecture of complex software products profoundly influences their direction and usability. This paper shares an effort to embed usability within the architecture of complex network products. We began by attempting to build a conceptual model, but we ended by representing customers' and users' values in a Declaration of System Usability to guide product direction and system architecture decisions.