What's happening? A new look at Web pages

LucDesk pointed to Miraz Jordan's article in Digital Web Magazine about making web site experiences easier for novice users. We begin to take the users for granted and expect them to know all the tricks of surfing Web pages. ... As Web designers we can make small changes to help out these users -- we can be cautious with our use of icons, we can use clearer text, we can think internationally, we can let people know what to expect when they're about to enter into the process of obtaining files.