Interaction Design

Introducing Interaction Design

by Bob Baxley in Boxes and Arrows.

    Well-designed interactive products allow people and technology to carry on a complex and elegant dance relying on multiple, simultaneous forms of communication. A new 12-part series will discuss the activity of interaction design as it relates to the Web, and the relative advantages and disadvantages of the Web as an interactive medium.
14 Principles of Polite Apps

Matt Webb pointed to this Spring 2000 article in DevX by Alan Cooper, an excerpt from the Inmates book.

Software should respond to your obvious needs, not just your commands. Use these 14 principles to create accommodating software.

Sites that Don't Click

37 Signals research brief (2MB PDF).

[W]e reviewed the home pages of 10 prominent retailers and found that all of them displayed product images that were either non-clickable or were clickable but did not lead to a page where the featured product could be bought.

Design: static pages are dead: how a modular approach is changin

ACM interactions article by Julie Pokorny discussing modular template-based design for sites with frequently updated content. Users of the Internet have become increasingly sophisticated in their expectations for the content and timeliness of informational Web sites. This is especially true for sites that deliver real-time information. For example, content portals such as Yahoo! provide late-breaking news through content management systems, and sites such as have realized that in addition to serving their core users, they can also syndicate their contents to a variety of other sites. ... It is not enough to design templates that structure navigation and visual identity. Truly dynamic presentation of information will take a modular approach, and templates will need to include a rule structure that specifies how content and interactions are combined. As content management and other systems enable and demand such modular approaches, the role of the information architect becomes more challenging.

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